Privacy Policy

1. Data we collect

Contact form: when you send the form on the Contact page, we collect only what you enter:

• Full name
• Phone number
• Email address
• Service of interest
• Any details or message you add

2. Website visit statistics

We keep anonymous daily visit statistics: the number of pages viewed and the number of visitors. We use no cookies and do not store your IP address.

To tell visitors apart within one day, the system turns network and browser details into a one-way code that changes every day. That code is deleted by the next day and only the totals remain. We do not count visitors who have Do Not Track or Global Privacy Control turned on.

3. Why we use your data

We use your data to:

• Get back to you, give initial advice and offer the services you asked about
• Answer your questions and follow up on your enquiry
• Improve the website, using anonymous overall statistics

4. Legal basis

We process the data from the contact form based on your consent, which you give by ticking the box before sending. You can withdraw consent at any time using the contact details below. Withdrawing does not affect processing already carried out.

5. Sharing your data

We do not sell or trade your personal data. We may use system providers, such as hosting and email services, to receive and notify us of your message, only as far as needed for that service. We may also disclose data when required by law or by a competent authority.

6. How long we keep it

We keep data only as long as needed for the purposes above or as the law requires, and delete or destroy it when you ask, unless the law requires us to keep it.

7. Security

Access is limited to the staff concerned, who must log in to see the messages you send, and we use suitable technical measures against unauthorised access or disclosure. No system is completely secure, so please do not send highly confidential information through the form.

8. Cookies and browser storage

The website uses no tracking or advertising cookies. We only save your light/dark mode choice in your browser, and use a necessary cookie for staff log-in.

9. Your rights

Under data protection law you have the right to:

• Access and get a copy of your data
• Have your data corrected
• Have your data deleted or destroyed, or its use restricted
• Object to processing and withdraw consent
• Complain to the Personal Data Protection Committee if you believe we do not comply with the law

10. Changes to this policy

We may update this policy from time to time and will show the date of the latest update at the top of this page.